End User Support

WE SUPPORT YOU.

Freeing up time for your HR team to focus on key business objectives.

Embedded Widgets

To place on a company website or career site to make it easier for end users to receive support.

Supplement support to internal and external users and provide timely assistance without limits.

Knowledgebase

Self-help provides resolutions to issues immediately, without having to wait for a team member to respond.

Chat

Connect users with a support agent to communicate in real-time.

Support Portal

Custom branded portal to search knowledgebase, open tickets, view and manage tickets and more.

Phone Support

Users can call us toll free with our email-chat-phone packaged offering.

Built-in Optimization

Evaluation of all tickets enables us to share optimization suggestions to streamline processes and lower ticket volume and cost of end user support.

Reporting

Monthly reports that summarize ticket trends and our performance. Use these reports to validate budgets and/or gain new resources to optimize your systems to their maximum potential.

Trial Pricing

We evaluate your support audience and needs to present you with appropriate trial pricing. You’re never locked in to a long-term contract.