Whether it’s an individual plan or a complex, flexible benefits plan, our team supports customers in implementing solutions to support their organization goals. We deliver solutions that empower knowledge owners, deliver superior results and reduce costs associated with ongoing knowledge maintenance for employee benefits administration.
We implement solutions that solve benefits administration issues, capture decision-making knowledge and deliver this insight to end users. This unique approach provides users and owners with a mechanism to understand, create and manage critical decision-making knowledge versus having to request this information from IT staff. This accelerates processes and gives critical business data directly to HR teams. Employee eligibility, account structure on vendor files, employee classifications, benefit rate determination, and other aspects of benefits administration empower owners and reduce costs associated with ongoing knowledge maintenance.
These solutions enhance benefits management offerings by providing a secure Electronic Data Interchange (EDI) service to hundreds of benefit carriers and therefore simplifying the day-to-day employee benefit cycle. Along with reducing enrollment errors caused by manual data entry, automating carrier web portal entries and refining reconciliation, this improves the overall employee experience by expediting their enrollment process and avoiding processing delays.